3rd November 2015

Performance & Reliability

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Having a server go down and not being able to access your emails for hours or even days can be devastating for your business. As all our servers and other IT infrastructure is state of the art, enterprise level equipment, kept in highly secure, temperature controlled environments we can maintain such high levels of service. Your hosted services are run across several machines in geographically distinct areas, meaning in the unlikely case one location should have a problem, all your data is backed up in a separate location.

All our data centres are staffed with technical experts who maintain and service the equipment your services are run on. The equipment is kept in temperature controlled, secure environments and is monitored 24/7. Updates and upgrades are undertaken regularly, without interruption to your service, to ensure that you receive the highest level of service, both in terms of speed and reliability.

Our users often find that the performance of their machines increases once they move to a hosted system. With hosted desktops, only screen scrapes, mouse movements and keystrokes are sent via the internet most of our clients do not need to upgrade their internet connection. The processing takes place on enterprise grade equipment which is extremely quick and powerful, only an image is sent back to your machine, allowing you to have the same user experience as a standard computer, except with greater speed, accessibility and reliability.

In the unlikely event your internet were to go down you can still access your hosted services via a 3G dongle as a backup, use the free wifi services of a local cafe if you have a laptop or tether your machine to your mobile phone to use its 3G or 4G capabilities. Your smart phone would still be receiving your emails even though your office internet has gone down, something that would not be possible with an in house server.

With 99.99% uptime, you can rest assured that your data will be accessible whenever and wherever you require it.

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